Our Commitment
r444 exists to provide entertainment — slots, fishing games, cricket betting, and more — for adults who play for fun within their means. We do not view responsible gaming as a box to tick. It shapes how we build features, train our support team, and respond when a player asks for help.
Every account on r444 is subject to the safeguards described on this page. They are free, immediate, and always available through the account dashboard or by contacting our support team via live chat or email.
Age Verification — 18+ Only 18+
r444 is strictly for players aged 18 and above. You must complete age verification before your first withdrawal. Accepted documents are:
- National ID Card (NID)
- Passport
- Driving Licence
Our team reviews submitted documents within 2 hours on most days. Until verification is complete, deposits and play are permitted, but withdrawals are blocked. This gives new players time to get familiar with the platform while ensuring no payout reaches an unverified account.
If we have reason to believe an account holder is under 18, we will suspend the account immediately and refund any real-money deposits made during that period, minus any winnings already paid out.
Warning Signs of Problem Gambling
Problem gambling rarely starts with a single big loss. It usually builds gradually. The following patterns are worth paying attention to — in yourself or someone you know.
- Spending more than you planned, session after session
- Chasing losses — playing extra rounds to "win back" money
- Hiding your gambling activity from family or friends
- Borrowing money or selling items to fund gambling
- Feeling restless or irritable when you try to stop or cut back
- Gambling to relieve stress, anxiety, or low mood rather than for fun
- Missing work, study, or family commitments because of gambling
Quick Self-Assessment
Ask yourself honestly:
- Do I play with money I cannot afford to lose?
- Have I ever lied about how much time or money I spend on gambling?
- Do I feel the urge to keep playing until my last ৳ is gone?
- Has gambling caused conflict with my family or affected my job?
- Have I tried to stop or reduce my gambling and found it difficult?
If you answered yes to two or more questions, we recommend using at least one of the tools in the section below, and consider speaking to a counsellor.
Player Protection Tools
All tools below are accessible through your r444 account settings. Changes to limits that reduce your access take effect immediately. Increases have a 24-hour cooling-off period so you cannot undo a protective decision in the heat of the moment.
Reality Checks
Enable session reminders in your account settings. You can set an alert to pop up every 30, 60, or 120 minutes showing your session duration and net result. When the reminder appears, you have a clear prompt to decide whether to continue or stop.
Session Time Limits
Set a daily or weekly maximum play time. Once you reach the limit, r444 automatically logs you out of all active games for the rest of that day or week.
Loss Limits
Cap how much you are willing to lose in a single day, week, or month. When the cap is reached, you cannot place further bets until the period resets. You can lower your loss limit at any time; raising it requires a 24-hour wait.
Deposit & Bet Limits
The minimum deposit at r444 is ৳300. There is no rule that says you must ever deposit the maximum. You can set a personal deposit ceiling well below whatever bKash, Nagad, or your bank account would technically allow.
To set a deposit limit:
- Go to Account Settings → Responsible Gaming
- Select Deposit Limit and choose a daily, weekly, or monthly cap
- Confirm — the lower limit takes effect immediately
We will not send you any marketing communication asking you to increase a limit you have set for yourself.
Self-Exclusion & Account Closure
Self-exclusion is the strongest tool available. Once active, it prevents you from logging in, depositing, or placing bets for the period you choose.
Temporary Cooling-Off
Choose a break period: 24 hours, 7 days, or 30 days. Your account is suspended for that period and cannot be reactivated early under any circumstances — not even if you contact support and ask.
Long-Term Self-Exclusion
Choose 6 months, 1 year, 2 years, or permanent. During long-term exclusion, r444 will also suppress all promotional emails and SMS sent to your registered contact details.
Permanent Account Closure
If you want your account deleted entirely, email [email protected] with the subject line "Permanent Account Closure." Any remaining balance will be returned to your verified payment method within 3 business days. We will not contact you after closure except to confirm the process is complete.
Preventing Underage Play
If you share a device with younger family members, take these steps:
- Never save your r444 password in the device browser's autofill
- Enable a PIN or biometric lock on the r444 app
- Use parental control software (such as Google Family Link for Android) to block gambling-related apps and websites
- Log out of your account completely after each session
If you suspect a minor has accessed your r444 account, contact us immediately at [email protected]. We will investigate and, if confirmed, reverse any transactions made during that access.
Get Support
Our support team is available around the clock. If you want to discuss responsible gaming privately, say so at the start of the chat and your conversation will be handled by a trained team member, not a general agent.
We also encourage players to seek independent support. International free helplines and resources include:
- Gamblers Anonymous — peer support groups worldwide (gamblers-anonymous.org)
- GamCare — free online resources and counselling (gamcare.org.uk)
- BeGambleAware — information, advice, and national helpline (begambleaware.org)
These organisations are independent of r444. They offer confidential help at no cost.