Frequently Asked Questions

Go to r444-register, enter your mobile number, create a password, and tap Register. You will receive an OTP to verify your number. Once confirmed, your account is active and you can make your first deposit. The whole process takes about two minutes.

No. Each person is allowed one account only. Duplicate accounts — including accounts registered using a family member's number on the same device — may be permanently closed and any balances forfeited. If you have trouble accessing your account, contact support rather than opening a new one.

On the login page, tap Forgot Password. Enter your registered mobile number and follow the OTP instructions sent to that number. You can set a new password immediately. If your number has changed, email [email protected] with your account details and a copy of your ID.

The minimum deposit is ৳300. This applies to all payment methods including bKash and Nagad. There is no maximum deposit limit set by r444 — your wallet provider's own transfer limits may apply.

bKash, Nagad, Rocket, and Upay deposits typically arrive within 3 minutes. Bank transfers can take longer depending on your bank's processing schedule — usually within the same business day. If your deposit hasn't arrived after 30 minutes, contact 24/7 Live Chat with your transaction ID.

r444 does not charge any fee on deposits. However, bKash and other wallet providers may deduct a small service charge on their end. Check your wallet app for current transfer fees before sending.

r444 accepts any one of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence

Upload a clear photo or scan of the document in your account settings. KYC is reviewed within 2 hours. You only need to do this once. For full details, see the Withdrawal & KYC Guide.

Standard withdrawals are processed within 30 minutes of approval. Your first-ever withdrawal may take up to 1 hour while KYC is confirmed. Bank transfers can take longer depending on your bank. Withdrawals requested during peak hours (evenings, match days) are processed in the same queue — no delays for regular members.

The minimum single withdrawal is ৳800. The daily withdrawal limit depends on your VIP tier — Bronze members can withdraw up to ৳100,000 per day. Diamond members have a daily limit of ৳800,000. Check your tier in the Bonus & VIP page.

When you make your first deposit, r444 credits a 150% bonus on top of it — up to a maximum of ৳20,000. For example: deposit ৳2,000, get ৳3,000 bonus (total ৳5,000 to play with). The bonus must be wagered 15 times before you can withdraw. The bonus is valid for 7 days. Slots, fishing games, and most casino titles count towards wagering. Full terms are on the Bonus & VIP page.

r444 has five VIP tiers: Bronze, Silver, Gold, Platinum, and Diamond. Your tier is determined by your monthly wagering turnover. Silver starts at ৳50,000 per month; Diamond requires ৳5,000,000 per month. Higher tiers get better cashback rates, higher daily withdrawal limits, birthday bonuses, and a personal account manager at Platinum and above.

Yes. All games at r444 are supplied directly by licensed providers (JILI, Pragmatic Play, Playtech, etc.) and use certified random number generators. The RTP figures displayed — for example, Monster Mine at 97.6% or Callbreak at 96.9% — are the theoretical long-run payout percentages published by each provider. r444 does not modify game outcomes.

Some providers offer a demo mode for selected slots. Where available, you will see a Try Free option on the game tile. Live dealer games and crash games require a real-money balance. Create an account first — registration is free and takes two minutes.

The r444 Android APK (version 3.5.18, 32 MB) is available directly from our website — not from the Google Play Store. Go to r444-app, tap Download APK, then open the file to install. You may need to enable "Install from unknown sources" in your phone settings. Android 6.0 or newer is required. The app is free.

There is currently no dedicated iOS app. iPhone and iPad users can access r444 through the mobile browser — the site is fully responsive and works well on Safari. Bookmark r444.info on your home screen for quick access.

r444 offers 24/7 Live Chat — look for the chat button when you are logged in. For account-specific issues, email [email protected]. Include your registered mobile number and a description of the issue to get a faster response. Live Chat is the quickest channel for deposit and withdrawal queries.

r444 uses SSL encryption on all connections. Payment data is processed through the wallet providers' own secure APIs — r444 never stores your bKash PIN or bank credentials. KYC documents are kept private and used only for identity verification. For full details, read our Privacy Policy.